Return & Refund Policy

✓  Free exchanges & returns
✓  60-day return period & 1-year warranty

It's very easy to exchange/return your gloves:

1. Click on ''Create Return'' below and then select one of the four return reasons (wrong size, not what I expected, product damaged, wrong product).

2. Then fill in your details and print out both your Return Form and the Return Label (these will also be sent by email). Don't forget to fill in your Return Form, otherwise we won't be able to process your return!

3. Then bring the package to one of the 2,500 DPD Parcel Points across the country. Click here to find one in your area.

Exchange & Returns Policy

Return within 60 days
Returns must be made within 60 days of the original delivery. Orders returned after more than 60 days may not be accepted.
Don't forget to include your Return Form (you'll receive it when you initiate your return) with the return shipment, otherwise the warehouse will not be able to process your return.

Original condition
All gloves must be returned in their original, unworn, unfolded condition. Gloves must not be stained, folded, wrinkled, worn, or damaged in any way. Except in the case of a manufacturing defect, gloves returned to us in used or unsellable condition will be returned to the customer without a replacement or refund. Please ensure that the gloves remain in their original condition by handling them carefully, packing them flat for shipping and never folding them.

Leather Gel & Cotton Bag
- If you exchange the gloves for a new size, you can keep the cotton bag and the leather gel, you don't need to return them.
- If you are returning the gloves and you want a refund of the purchase price, always send the cotton bag and leather gel as well. If they aren't included with the return shipment, the cost will be deducted from the purchase amount to be refunded.